Pricing & Registration

Frequently Asked Questions

How many courses do I get access to?

Through any paid membership level you get access to all of our CPD accredited courses. If you visit our online store you can browse all the courses we have to offer. These courses are complete with certification and voiceovers from one of the leading consultants in England. We also have around 40 mini-courses in our bank. All courses can be completed, and then re-sat as many times as you please.

How does the multiple user system work?

Once you sign up for one of our user based memberships, you will automatically be given a code and a link. If you send the link to your users, they will be able to register for free. All they have to do is add their preferred username, password and email address and then they will have full access. There is full instruction upon confirmation of your registration. Any further enquries about the user based memberships, please get in touch using the contact form below.

Do you offer discounts?

Yes. If you are a registered charity you get 10% off any membership. Use the contact us form below to get in touch. When signing up for any membership level you automatically get 5% off any of our products and services. The 5% is taken off the original price of any item or course. 

Can I pay monthly rather than annually? 

Currently through the site we do not offer a monthly subscription offer. However, if our yearly options are not suitable for you, we can agree on a custom made package. Use the contact form below to get in touch.

Can I register for more than 100 users?

Of course. You can register for as many users as you please. Use the contact us form at the bottom of the page to make an enquiry.

How can I upgrade my registration?

If you would like to change your membership level in order to gain access to additional content and users on our site, follow these simple instructions. These instructions also apply if you are interested in downgrading your membership level.

  1. From your My Account page, click the link to “Change Membership Level”.
  2. The following screen will show you an overview of our available membership levels with links to upgrade or downgrade.
  3. After you select a new membership level, you will be directed to a checkout page in order to complete your membership subscription.
  4. Your previous subscription payment will be canceled and a new subscription payment will be created. Your increased or decreased access will not be confirmed until a successful subscription payment has been received for your new membership level.

We recently received training from Milly on Challenging Behaviour and Restraint Training. Milly was a first class trainer. Throughout the course she was knowledable-particularly in regard to the law, friendly, a good communicator and made us all feel at ease to share real life experiences that bought the formal training to life. Milly has a calm approach based on her own real-life experiences, which, where possible, she was able to share. Milly also offered real world solutions to our real-life problems and situations which put us all at ease. The focus was definitely about conflict resolution but we were given simple techniques and protocols to follow should a situation escalate. Milly’s communication during the planning and subsequent follow up discussions has been second to none. Thank you, Milly-I cannot recommend her, or her company enough.

Dominic Barnes – Fairplay House Outdoor Education Centre

“They provided HSE with a professional, timely, and efficient service in the serving of legal documents on an individual.”

Health and Safety Executive Inspector

“An absolutely competent, efficient and reliable team, who perform their work – for foreigners also – with utmost friendliness and empathy.”

Welti, Germany

“A high quality, professional and efficient service. They achieve timely results and get the job done both in the UK and abroad.”

Frisby & Co Solicitors, Stafford, Staffordshire

“Greig is a very experienced investigator but equally a very approachable, personable and professional individual. Greig’s work was able to identify the risk and manage the risk as effectively as possible to the benefit of those individuals primarily and to the benefit of those agencies involved.”

East London MARAC Coordinator

We are finding your style of training amazing. Big thank you to our trainer and safeguarding officer Milly Wright-Wildish for a great weekend of training for all our dedicated team at Serenity Welfare. Truly an amazing professional approach. Thank you, Milly, for a very constructive professional training day.

Emily Aklan – CEO Serenity Welfare

“Thank you for a successful outcome, it was a relief to find a genuine, efficient and skilled private detective when there appear to be so many names to choose from.  I appreciated the quick responses and attention to detail. ”

John Hillman, London

This is just a quick message to let you know that the buzz amongst the staff after your sessions was palpable with many requests for ‘ more please!’. I am sure I will be hoping to book you again for training and for work with students.

Andrea Harvey – Head of Pastoral Care for St Angelas Ursuline School

They were the only team available at the weekend, they empathized with the situation I was in and reassured me of the steps I was trying to take. They were extremely knowledgeable and acted with complete professionalism throughout. They achieved what I wanted efficiently and with no fuss. The positive outcome relieved me of a lot of the stress that I had been under.”

K. Morley, England

“Best Practice Investigations offer a professional, timely and efficient service. They provided us with regular updates and presented their findings clearly. Thank you!”

Curzon Green Solicitors, High Wycombe

“Best Practice Investigations provided HSE with a professional, timely, and efficient service in the serving of legal documents on an individual. Brilliant.”

Health and Safety Executive Inspector

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Monday-Friday: 08:30-17:00


Unit 7, Clock Court, Campbell Way, Dinnington, Sheffield, South Yorkshire, S25 3QD

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